Good Morning! I want to travel to England.
And I want to book a ticket to London
Sure! Do you want to start looking for flight tickets?
In which airport?
At Luton Airport, please!
When were you thinking of going?
Well, I was thinking of flying out in mid-November.
What are your preferred dates for departure and return?
I was thinking of departing on the 12th and returning on the 25th.
That should give me a good amount of time to explore London. What do you think?
Sounds great! Let’s go for those dates.
Have you checked any airlines or should I start searching for available flights?
I haven’t looked yet. Why don’t you start searching for flights, and I’ll look into accommodations and other plans while you do that?
Sure, I’ll start the search now. Should we look for direct flights or are layovers okay if they save us some money?
I think direct flights would be more convenient, but if there’s a significant price difference, we can consider layovers.
I prefer direct flights, too. I’ll search for those first and see what options we have. Any specific departure time you prefer?
Let’s aim for a morning departure, maybe around 8 or 8 AM.
That way, I’ll have most of the day when I arrive in London.
Great idea. I’ll include that in my search criteria.
Do you have any airline preferences, or should I just go for the most affordable option?
No strong preference for airlines.
We can go for the best balance of price and convenience.
Alright, I’ll look for the best deals on reliable airlines. I’ll also check for any promotions or discounts.
Thanks! I appreciate your help with this. Let me know if you find any good options, and we can discuss it before making the final booking.
Will do. I’ll start the search now and get back to you as soon as I find some suitable flight options to London.
Where is the check-in counter for Air Albania?
It’s in the other terminal over the road.
It’s on the left just opposite the Coffeshop.
Am I in the right queue?
Yes, you’re in the right place.
No, this is for customers with priority boarding.
Do you accept payment in Dollars?
Where is the currency exchange?
Yes, but there’s a 10% fee on top of the exchange rate.
No, sorry about that. We only accept credit cards.
There’s an ATM on the other side of security.
There’s a booth right next to the front entrance.
Will I be allowed to take this on the plane?
Yes, as long as it’s in your checked baggage, that should be acceptable.
Yes, that should be fine!
No, I’m afraid you’ll need to either empty or discard the container.
Do you know any other details regarding the flight’s delay?
There are adverse weather conditions on the flight journey, because of a storm over the Atlantic Ocean.
How long will it take me to get to the gate?
About 15 minutes. I would start walking soon if I were you!
It’s a seven or ten-minute walk.
Where is the gate?
Where is the departure lounge?
Just around the corner, on the left.
Keep walking straight through this terminal. It’s near the shop.
Excuse me, where is the baggage claim area?
Just follow the signs to the exit.
When are the bags arriving for the flight from Tirana?
It should be less than half an hour now.
I don’t know, I will check with another member of staff.
I can’t see my suitcase on the conveyor belt! Is it lost?
May I see your boarding pass and passport?
Sure, here you go.
What’s the purpose of your trip?
I’m visiting London on holiday.
How long will you be staying?
I will stay for a few days.
That sounds like a nice holiday. Do you have a return ticket?
Yes, I have a return flight booked for the 25th of November.
Have you visited London before?
No, this is my first time, and I’m really looking forward to exploring the city.
Where will you be staying during your visit?
I’ve booked accommodation at the Eagle Hotel in central London.
Do you have sufficient funds for your stay in London?
Yes, I’ve made sure to have enough funds for my trip.
Is anybody else traveling with you today?
No, it’s just me.
Yes, my wife is with me.
Can you take off your shoes and watch, please?
Can I ask you to open your bag for me?
Can you walk through the scanner, please?
Is London your final destination or are you transferring on to somewhere else?
London is my final destination.
It’s a connecting flight. I have to catch another flight from London to Liverpool.
On a Plane
Can you fasten your seatbelt, please?
Can you sit down, please?
Can I get you anything to drink?
Can I have a Coffee, please?
Wait until the red light goes off, please.
Am I allowed to get out of my seat?
Yes, go ahead. Not during take-off.
Please wait for the green light to disembark.
This turbulence is frightening, when will it pass?
Don’t worry sir, it should only last a few more minutes.
Don’t worry, it’s just a bit bumpy, it will pass soon.
Is there a complimentary meal?
Can I have a bottle of water, please?
Do you have any food that’s suitable for vegetarians?
Yes, a selection of crisps and biscuits are available on the in-flight menu.
We don’t know, but don’t worry — it’s not unusual and you’re perfectly safe.
Can you show me how to use the fan?
Could you move up one seat, please?
Sure thing, let me just move my bag.
Sorry, my wife is sitting here.
Excuse me please, I need to use the bathroom.
How long until the touchdown?
Not long now, another 30 minutes or so.
On a Train
Hello! How much is a return ticket to London?
Hello! When do you want to come back?
30 Pounds if you are coming back today.
When are off-peak fares valid?
We don’t have off-peak fares.
Return or one-way?
Return, please. I want to come back today.
One way, please.
Yes, I’m going one way.
Where are you trying to get to?
If you’re traveling between 10 am and 3 pm, or on the weekends. Times that aren’t rush hour, basically!
How often does the train to London run?
It runs every hour for 45 minutes past.
Once a day. Do you want to see a timetable?
Can I book a window seat, please?
Sure. It costs $10 extra to reserve a seat.
Does it go directly, or do I need to change it?
It goes directly, all the way to London.
You have to change at Hull.
What time does the train leave?
Which platform is it on?
The platform hasn’t been announced yet. You’ll see it on the boards in a few minutes.
It should be platform 5. How do I get to platform 8?
You need to go through the underpass, then it’s the third exit on the left.
Go over the bridge and turn right.
Is there a student discount?
How many stops are left until we get to Liverpool?
Twelve stops will be about 2 hours and five minutes longer.
Do trains to Manchester leave from this station?
Yes, you’re in the right place. The platform will be announced soon.
Does this train have sleeper seats?
Yes, they cost $50 each.
No, I’m afraid not.
Can I buy food on board?
Yes, there’s a buffet car.
No, you have to bring your own.
I booked my ticket online. Do I need to collect a paper version?
No, just show the QR code on your phone.
Yes, I can print it for you here.
How long is my ticket valid for?
It’s only valid on this particular train.
Do you know how much longer the train will be delayed?
Do you know if the 11:50 to Manchester is canceled?
It’s not canceled, just running fifteen minutes late.
Can I see your ticket, please?
Here you go.
I haven’t bought it yet. Can I buy one from you?
Standard or first class?
How much does an upgrade cost?
Excuse me, do you live around here?
I need some help with directions!
Yes, sure, what are you looking for?
Where are you trying to get to?
Excuse me, do you have a minute to help me with directions?
Where is the nearest Bank?
Excuse me, do you know where the Hotel is?
I’m trying to find the Museum.
Head down this street and take the second right. You’ll see a sign directing you to the museum from there.
Is it far?
Is it close?
How far is it?
How close is it?
Could you please give me directions?
Where is the nearest supermarket?
Where can I find a restaurant?
Is the bank near here?
Take the first right.
Go right left straight at the light.
Continue straight on.
Turn left at the corner.
Get on the subway at 10th Ave. Yellow Lane.
Follow the signs for the exhibition center.
Do you have any single rooms available?
How many nights will you be staying?
I will stay for 3 nights.
Do you have any beds available in a female-only dorm?
How much does it cost for one night?
$80 per night, $65 per night if you book more than three nights in a row.
Can I pay in cash?
Can I pay with a credit card?
You can pay half now and half at check-in if you prefer.
Is access to the pool and spa included?
Yes, all included.
No, would you like to see the price list for access?
What time is breakfast served?
From 6 am to 9 am at the restaurant.
What is the Wi-Fi password?
It’s written on the notice board.
Let me show you, it’s written on our leaflets.
What is the door code?
Do you have a reservation?
Yes, I booked online. One moment please, Let me check the reservation.
What name is your reservation under?
No, do you have any spare rooms for tonight?
Would you like a single or a double room?
A single please, with an ensuite if possible.
A large double room, please
Can I see some IDs, please?
Here’s my passport. I would prefer to keep hold of it, though!
Can I take an email address or contact phone number?
Sure, it’s 123456789.
Let me write down my email for you.
Would you like a view of the street or onto the sea?
What’s the difference in price?
The sea, please, if possible!
Do you need any help with your bags?
Yes please, my bag is heavy.
It’s written on the chalkboard here, we change it every day.
Here, let me write it down for you.
What is the combination for the safe?
There are instructions in your room. You must set it yourself.
Let me write it down for you.
Which floor is my room on?
Good Evening sir!
Do you have a reservation?
Can I have a table for two, please?
Sure, please take a seat.
Those seats are reserved tonight, I’m afraid.
Do you have a set menu?
What are the specials for today?
I’ll bring you a menu.
What do you recommend?
It depends on what kind of food you like. My favourite is grilled meat.
Does this come with salad?
Yes, all dishes come with salad and fries.
No, would you like to order them as a side?
Can I see the wine list, please?
Of course, I will bring it right away.
It’s on the back of the food menu.
Do you have anything suitable for vegans?
I will go and check with the chef.
I’m allergic to peanuts. Can you ask the chef if they are used in this sauce?
I think the sauce is made with peanuts.
Do you have spicy food? Can I have a bottle of water, please?
I will bring it right away.
Can I have some extra chips, please?
Can I get my leftovers in a doggie bag, please?
Okay, I will put your pizza in a takeaway container.
We don’t offer that service, I’m afraid.
Is it table service or do we order at the bar?
Table service. I’ll be around in a minute or two.
Can we split the bill, please?
Can I see the dessert menu, please?
What flavors of ice cream do you have?
Chocolate, vanilla, and strawberry.
Yes, how much are you each paying?
Is there a service charge?
Yes, 10%, but it’s optional.
Eat-in or take-away?
Eat-in, please. Take-away, please.
There’s a ten-minute wait to be seated, is that okay?
That’s fine, can we wait at the park?
I think we’ll go elsewhere, thank you.
How many of you are there?
There are four of us.
Would you like any drinks while you’re deciding?
Two beers and cola, please.
Are you ready to order yet?
Yes, I think so! I would like the bruschetta to start with, please.
No, can you give us another minute, please?
Are you having starters or just main courses?
We’re just ordering mains.
We are having starters. I would like the prawn cocktail, please.
What kind of wine would you like?
Can I see a wine list, please?
A bottle of the house red, please.
How many glasses? (For the bottle of wine)
What kind of beer would you like?
What options do you have?
I like dark beers, what do you recommend?
Can I get you any sauces?
No thanks, we’re all set.
Can I get BBQ sauce and mayonnaise, please?
Do you have any allergies?
My wife is allergic to shellfish.
No, we eat everything!
Is everything okay with your meal?
It’s delicious, thanks!
The pasta arrived cold, can you heat it up, please?
No, I found a fly in my soup.
Would you like to see a dessert menu?
No, we’re full, thank you.
Can I get you anything else?
Can we have some more napkins, please?
Paying by cash or card?
Cash, if that’s alright.
Are you paying all together?
We want to split the bill in half, please.
Yes, this is on me.
How much is this?
Those cost $2.99 each or three for $8.
Do you have this in a smaller size?
Let me check for you.
No, I think that’s the smallest size we have.
Do you know where the vegetables are?
Just over there on the right.
Is this on sale?
Can I have a receipt, please?
Sure, here you go.
Can I pay by card?
No, we’re cash only, I’m afraid. There’s an ATM outside the shop, though.
What time do you close?
We close at 10 pm.
Are you open tomorrow?
Yes, from 8 am until 7:30 pm.
We are closed on Sunday.
Where are the fitting rooms?
Yes, behind the cash register.
Do you sell souvenirs?
Yes, there are some at the back of the shop.
There’s a good gift shop right there.
Does it have a discount?
How much is the discount?
Yes, it’s 15 % off.
Can I return this if it doesn’t fit?
Yes, as long as you have the original packaging and receipt.
Sorry, all sales are non-refundable.
This costs more than I thought it would.
Could you check the price, please?
How much does that come to?
That’s $12.99 altogether.
Are you in the line for the cash register?
Yes, sorry. – No, go ahead.
Anything else for you today?
No thanks, that’s everything.
Do you sell clothes?
Do you have a loyalty card?
Do you want to sign up for our loyalty program?
No thank you, I’m a tourist!
Do you need a bag?
Yes, please. Does that cost extra?
No, thanks, it will fit in my bag.
Situata 10 Sightseeing
When does the museum open?
It opens at 9 am every day except Sundays.
Do I need to book a ticket online for this?
No, you can buy them here.
Am I in the right place for the tour?
Yes, wait over there by the sign, please.
Which tour are you looking for? Have you booked?
Where is the entrance to the museum?
Is there parking near the museum?
No, you have to find parking by yourself.
Yes, you can pay for it in the cafe.
Where is the gift shop?
It’s on the first floor, near the coffee shop.
Where is the tourist information center?
It’s 500 hundred meters from here, next to the bank.
There’s a kiosk in the town center.
How much is admission?
$6, or $8 for seniors, children or students.
How long are we allowed to stay?
Until closing time, if you like! We close at 6:20 p.m.
Your ticket is valid for two hours and a half.
Is there a discount for families?
Yes, it’s $30 for two adults and two children under twelve.
Do you have any maps of the city?
No, but I can help you. What are you looking for?
Do you have brochures in English?
Yes, let me find one for you.
No, sorry, they’re only available in Italian.
Am I allowed to use the restroom?
Questions you might be asked (and answers you might give!)
How many tickets do you need?
Are you looking for an exhibition?
No, I’m alright, thanks.
Would you like an audio guide?
Can I see your ticket, please?
Sure, here you go!
I don’t have one, can I buy one?
Can you stay behind the barrier, please?
Can I check your bag, please?
Okay. Am I allowed to take the camera in with me?
Can you sign this disclaimer, please?
Talking to locals and new friends
Where are you from?
I’m from Albania, how about you?
I am from Paris but I live in Berlin now.
Can you take a picture of me?
Sure! Pass me your phone.
How long have you lived in London?
All my life. I was born here!
Only about six months. Before that, I lived in Tirana.
What’s your name on Instagram?
I don’t have an Instagram account!
What do you think of the food here?
The portions are huge!
I really like it, it’s so different from what I usually eat.
What do you think of London so far?
It’s a beautiful city. There is so much to see.
The streets are very clean.
Can I borrow your phone charger?
I’m using it right now but you can borrow it in 20 minutes or so.
Do you want to come out with us tonight?
Sure! Shall we meet in the pub at 11?
What languages do you speak?
German, English, and a little bit of Italian.
My native language is Albanian, but I’m learning English and German.
Do you travel a lot?
Yes, I love traveling.
Can I have your phone number?
No, sorry, my phone doesn’t work in this country.
What do you do for a living?
I’m a doctor. How about you?
I quit my job to go traveling, but I was a teacher before that.